1. What is the primary responsibility of a Ticket Collector (TC) in the Indian Railways?
a. Train driving
b. Ticket checking and fare collection
c. Maintenance of railway tracks
d. Station cleaning
Answer: b. Ticket checking and fare collection
2. Which of the following documents does a Ticket Collector primarily check during ticket inspection?
a. Aadhar Card
b. Pan Card
c. Railway ID
d. Train ticket
Answer: d. Train ticket
3. In case a passenger is found traveling without a valid ticket, what action does a Ticket Collector take?
a. Let them continue the journey
b. Issue a warning
c. Collect a fine and issue a ticket
d. Detain them at the next station
Answer: c. Collect a fine and issue a ticket
4. What is the term used for the process of checking tickets and ensuring passengers have valid travel authorization?
a. Ticket validation
b. Fare auditing
c. Ticket inspection
d. Passenger verification
Answer: c. Ticket inspection
5. Which department does a Ticket Collector typically belong to in the Indian Railways?
a. Mechanical Department
b. Civil Engineering Department
c. Traffic Department
d. Electrical Department
Answer: c. Traffic Department
6. What is the purpose of a railway reservation chart, and how does it relate to the duties of a Ticket Collector?
a. It displays train schedules
b. It shows seat availability
c. It helps in assigning berths and seats to passengers
d. It is unrelated to the duties of a Ticket Collector
Answer: c. It helps in assigning berths and seats to passengers
7. Which of the following is NOT a duty of a Ticket Collector?
a. Handling passenger complaints
b. Assisting in emergencies
c. Conducting locomotive maintenance
d. Ensuring the safety and security of passengers
Answer: c. Conducting locomotive maintenance
8. What is the significance of the abbreviation RRB in the context of railway recruitment?
a. Railway Review Board
b. Railway Recruitment Board
c. Railway Reservation Bureau
d. Railway Regulation Body
Answer: b. Railway Recruitment Board
9. What is the purpose of a platform ticket, and how does it differ from a train ticket?
a. Allows access to the train
b. Permits entry to the railway platform
c. Serves as a train reservation
d. Acts as a season pass for the railway
Answer: b. Permits entry to the railway platform
10. In the context of ticket checking, what does the term “quota” refer to?
a. Number of available seats
b. Number of tickets sold
c. Reserved number of seats for specific categories
d. Total number of trains running
Answer: c. Reserved number of seats for specific categories
11. What is the significance of the term “unreserved” in the context of ticketing on Indian Railways?
a. No ticket required for travel
b. Open seating without reservation
c. Exclusive VIP seating
d. Special discounts for passengers
Answer: b. Open seating without reservation
12. In the event of a passenger holding a confirmed ticket not traveling, what does a Ticket Collector do with the vacant seat or berth?
a. Allot it to another passenger on the waiting list
b. Keep it vacant for emergency situations
c. Use it for official purposes
d. Refund the fare to the passenger
Answer: a. Allot it to another passenger on the waiting list
13. What is the purpose of the TTE (Traveling Ticket Examiner) in the ticketing process?
a. Issuing platform tickets
b. Checking tickets during the journey
c. Selling reserved tickets
d. Handling railway announcements
Answer: b. Checking tickets during the journey
14. In the Indian Railways, what is the standard age criteria for children to travel with a half-fare ticket?
a. Below 3 years
b. Below 5 years
c. Below 8 years
d. Below 10 years
Answer: c. Below 8 years
15. What is the role of a Ticket Collector in handling lost or misplaced tickets?
a. Issue a duplicate ticket immediately
b. Charge a penalty for the lost ticket
c. Provide a certificate for reimbursement
d. Direct the passenger to repurchase a new ticket
Answer: c. Provide a certificate for reimbursement
16. How does a Ticket Collector verify the authenticity of an e-ticket during inspection?
a. Scan the barcode on the ticket
b. Check the hologram on the ticket
c. Examine the passenger’s ID
d. Validate the e-ticket using a mobile app
Answer: a. Scan the barcode on the ticket
17. What is the purpose of the “PNR” (Passenger Name Record) in the context of railway reservations?
a. To track the location of the train
b. To identify passengers on the platform
c. To provide information about the passenger’s journey
d. To regulate the number of passengers per coach
Answer: c. To provide information about the passenger’s journey
18. In the case of a passenger boarding the train without a reservation but wishes to upgrade to a reserved seat, what is the process followed by the Ticket Collector?
a. Charge the full fare for the reserved seat
b. Issue a reserved ticket after collecting the fare difference
c. Allow the upgrade free of charge
d. Redirect the passenger to the unreserved compartment
Answer: b. Issue a reserved ticket after collecting the fare difference
19. What is the primary function of the RPF (Railway Protection Force) in collaboration with Ticket Collectors?
a. Ensuring punctuality of trains
b. Providing medical assistance to passengers
c. Ensuring the safety and security of passengers and their belongings
d. Handling ticket reservation counters
Answer: c. Ensuring the safety and security of passengers and their belongings
20. If a passenger wishes to cancel a reserved ticket before the journey, what is the procedure they should follow?
a. Visit the nearest railway station and cancel the ticket
b. Send an email to the Railway Reservation Office
c. Use the official railway website or app for cancellation
d. Cancel the ticket on the train before departure
Answer: c. Use the official railway website or app for cancellation
21. What is the significance of the term “RAC” (Reservation Against Cancellation) on a train ticket?
a. Indicates a confirmed reservation
b. Allows passengers to travel without a reservation
c. Implies a partial reservation, with the possibility of sharing a berth
d. Stands for Rapid Advance Check-in
Answer: c. Implies a partial reservation, with the possibility of sharing a berth
22. How does a Ticket Collector handle a situation where a passenger refuses to pay the fine for traveling without a valid ticket?
a. Allow the passenger to continue the journey without any action
b. Detain the passenger until the fine is paid
c. Issue a warning and let the passenger go
d. Report the incident to the local police
Answer: d. Report the incident to the local police
23. What is the purpose of the “TTE/TC Diary” maintained by the Ticket Collector during the journey?
a. Recording passenger feedback
b. Documenting ticket inspection details and incidents
c. Keeping a log of train delays
d. Managing reservation charts
Answer: b. Documenting ticket inspection details and incidents
24. What is the purpose of the “Emergency Quota” in railway reservations, and who has the authority to allocate it?
a. To accommodate last-minute reservations; allocated by the Station Master
b. For medical emergencies; allocated by the Chief Ticket Inspector
c. Reserved for VIPs; allocated by the Divisional Railway Manager
d. To handle natural disasters; allocated by the Railway Minister
Answer: c. Reserved for VIPs; allocated by the Divisional Railway Manager
25. In the context of railway ticketing, what does the term “TDR” stand for, and when is it used?
a. Ticket Dispute Resolution; used for refund requests
b. Train Departure Record; used to track train timings
c. Ticket Deposit Receipt; used for lost tickets
d. Train Destination Route; used for changing travel routes
Answer: a. Ticket Dispute Resolution; used for refund requests
26. What action does a Ticket Collector take if a passenger is found traveling with an expired or invalid ticket?
a. Issue a new ticket
b. Impose a fine and issue a new ticket
c. Detain the passenger at the next station
d. Allow the passenger to continue the journey without any action
Answer: b. Impose a fine and issue a new ticket
27. How does a Ticket Collector handle a situation where a passenger is found with excess luggage beyond the permissible limit?
a. Allow the excess luggage without any charge
b. Charge a penalty for excess luggage
c. Redirect the passenger to the parcel office
d. Confiscate the excess luggage
Answer: b. Charge a penalty for excess luggage
28. What is the purpose of the “Railway Time Table” in the context of a Ticket Collector’s duties?
a. It displays train departure times only
b. It provides information about train schedules and routes
c. It is used for ticket validation
d. It contains information about the railway staff
Answer: b. It provides information about train schedules and routes
29. If a passenger wants to travel beyond the destination mentioned on the ticket, what is the procedure to extend the journey?
a. Purchase a new ticket for the extended destination
b. Pay the difference in fare to the Ticket Collector onboard
c. Contact the station master for approval
d. Modify the ticket online before boarding
Answer: a. Purchase a new ticket for the extended destination
30. In the context of reserved seating, what does the term “berth” refer to?
a. The entire train compartment
b. A reserved seat in an unreserved compartment
c. A bed or sleeping space in a train compartment
d. A standing space for passengers
Answer: c. A bed or sleeping space in a train compartment
31. What is the purpose of the UTS (Unreserved Ticketing System) in the Indian Railways?
a. To issue reserved tickets
b. To facilitate online ticket booking
c. To manage unreserved ticket sales
d. To regulate train schedules
Answer: c. To manage unreserved ticket sales
32. If a passenger has lost their confirmed ticket but has a valid ID proof, what action should a Ticket Collector take?
a. Allow the passenger to continue the journey without any penalty
b. Issue a duplicate ticket after verifying the ID
c. Charge a fine and provide a replacement ticket
d. Refuse entry to the train
Answer: b. Issue a duplicate ticket after verifying the ID
33. What does the term “concession” refer to in the context of railway ticketing?
a. Discounted fare for certain categories of passengers
b. Extra charge for premium services
c. Fare adjustment for delayed trains
d. Refund policy for canceled tickets
Answer: a. Discounted fare for certain categories of passengers
34. In the event of a passenger traveling with an excess luggage weight, what action does a Ticket Collector take?
a. Allow the excess luggage without any extra charge
b. Charge an additional fee for excess luggage
c. Redirect the passenger to the luggage compartment
d. Detain the passenger until the issue is resolved
Answer: b. Charge an additional fee for excess luggage
35. What is the significance of the term “TDR” (Ticket Deposit Receipt) in the context of ticket cancellation?
a. A document issued for claiming a refund for a canceled ticket
b. A receipt for confirming the purchase of a train ticket
c. A report filed by the Ticket Collector for irregularities
d. A coupon for availing discounts on future tickets
Answer: a. A document issued for claiming a refund for a canceled ticket
36. How does a Ticket Collector verify the authenticity of a manually issued paper ticket?
a. Check the watermark on the ticket
b. Examine the holographic strip
c. Verify the security features and printing quality
d. Cross-check with the reservation chart
Answer: c. Verify the security features and printing quality
37. What is the role of a Ticket Collector during an emergency evacuation or a disaster situation on a train?
a. Coordinate with local authorities for rescue operations
b. Ensure passengers remain in their seats until further instructions
c. Assist passengers in exiting the train safely
d. Ignore the situation and focus on ticket checking duties
Answer: c. Assist passengers in exiting the train safely
38. What is the purpose of the “Emergency Chain Pulling” system on a train, and how does it relate to the duties of a Ticket Collector?
a. To request the driver to increase speed
b. To stop the train in case of an emergency
c. To communicate with the station master
d. It is unrelated to the duties of a Ticket Collector
Answer: b. To stop the train in case of an emergency
39. In the context of ticket checking, what does the term “MPS” (Minimum Publicity Stop) signify?
a. A station with limited advertising
b. A station where the train stops for a short duration
c. A station with restricted public access
d. A station with no ticket counters
Answer: b. A station where the train stops for a short duration
40. How does a Ticket Collector handle a situation where a passenger is found traveling in a higher class than the one mentioned on their ticket?
a. Allow the passenger to continue the journey without any action
b. Charge a penalty for the class upgrade
c. Issue a warning and let the passenger go
d. Downgrade the passenger to the correct class
Answer: b. Charge a penalty for the class upgrade
41. What is the significance of the “TTE Certificate” that a Ticket Collector may issue to a passenger?
a. Certifies the passenger’s identity
b. Provides a discount on future travel
c. Confirms the validity of the ticket
d. Allows travel without a ticket
Answer: c. Confirms the validity of the ticket
42. How does a Ticket Collector handle a situation where a passenger has lost their luggage during the journey?
a. Offer compensation immediately
b. Direct the passenger to the lost and found department
c. Ignore the situation as it is not within the TC’s purview
d. Report the incident to the police
Answer: b. Direct the passenger to the lost and found department
43. What is the primary objective of the “Mobile Ticketing” system in the context of railway ticketing?
a. Issuing physical paper tickets
b. Facilitating ticket booking through a mobile app
c. Conducting ticket inspections using mobile devices
d. Selling tickets exclusively on trains
Answer: c. Conducting ticket inspections using mobile devices
44. In the context of ticket checking, what does the term “Pax” refer to?
a. Passenger
b. Platform
c. Package
d. Protocol
Answer: a. Passenger
45. How does a Ticket Collector ensure the safety of passengers during a train journey?
a. Conducting fire drills on the train
b. Regularly inspecting emergency exits
c. Collaborating with the Railway Police Force
d. Administering first aid to passengers
Answer: c. Collaborating with the Railway Police Force
46. What action should a Ticket Collector take if a passenger is found traveling without a valid ticket and refuses to pay the fine?
a. Allow the passenger to continue the journey without any action
b. Detain the passenger until the fine is paid
c. Issue a warning and let the passenger go
d. Report the incident to the railway station manager
Answer: d. Report the incident to the railway station manager
48. What is the significance of the term “Luggage Van” in the context of ticketing and the duties of a Ticket Collector?
a. A reserved compartment for luggage storage
b. A dedicated coach for transporting goods
c. An exclusive lounge for premium passengers
d. A station with advanced luggage facilities
Answer: b. A dedicated coach for transporting goods
49. What is the primary responsibility of a Ticket Collector (TC) in the Indian Railways?
a) Operating the train
b) Collecting tickets and checking passenger credentials
c) Maintenance of railway tracks
d) Managing railway finances
Answer: b) Collecting tickets and checking passenger credentials
50. In which class of trains does a Ticket Collector (TC) mainly operate?
a) First Class
b) Second Class
c) Sleeper Class
d) All of the above
Answer: d) All of the above
51. What is the purpose of checking tickets by a Ticket Collector (TC) during a train journey?
a) To ensure all passengers have tickets
b) To prevent ticketless travel
c) To maintain the security of the train
d) All of the above
Answer: d) All of the above
52. Which of the following documents may a Ticket Collector (TC) ask for while checking tickets?
a) Aadhar Card
b) Voter ID
c) Passport
d) All of the above
Answer: d) All of the above
53. In case a passenger is found traveling without a valid ticket, what action can a Ticket Collector (TC) take?
a) Issue a warning
b) Impose a fine
c) Confiscate personal belongings
d) Allow the passenger to continue the journey
Answer: b) Impose a fine
54. What does RRB stand for?
a) Railway Recruitment Board
b) Railway Reservation Bureau
c) Railway Review Board
d) Railway Revenue Branch
Answer: a) Railway Recruitment Board
55. How are Ticket Collectors (TCs) appointed in the Indian Railways?
a) Direct Recruitment
b) Promotion from lower ranks
c) Both a and b
d) Through a lottery system
Answer: c) Both a and b