1. What is mobile banking?
a. Banking using only physical branches
b. Banking using mobile devices
c. Banking using landline phones
d. Banking using email
Answer: b. Banking using mobile devices
2. Which of the following is NOT a common feature of mobile banking apps?
a. Fund transfers
b. Account balance inquiry
c. Video calls with bank staff
d. Bill payments
Answer: c. Video calls with bank staff
3. What is the primary advantage of mobile banking?
a. Limited accessibility
b. Time-consuming transactions
c. Convenient access to banking services
d. Higher fees
Answer: c. Convenient access to banking services
4. What is the process of transferring money from one bank account to another through a mobile device called?
a. Mobile transaction
b. Mobile transfer
c. Mobile deposit
d. Mobile fund transfer
Answer: d. Mobile fund transfer
5. What technology is commonly used for the security of mobile banking transactions?
a. Morse Code
b. Blockchain
c. SMS (Short Message Service)
d. Encryption
Answer: d. Encryption
6. Which of the following is a potential risk associated with mobile banking?
a. Increased convenience
b. Enhanced security
c. Phishing and fraud
d. Better customer service
Answer: c. Phishing and fraud
7. What does the term “m-banking” stand for?
a. Mobile banking
b. Modern banking
c. Money banking
d. Manual banking
Answer: a. Mobile banking
8. Which authentication method is commonly used to access mobile banking apps?
a. Facial recognition
b. Fingerprint scanning
c. Voice recognition
d. All of the above
Answer: d. All of the above
9. What is USSD (Unstructured Supplementary Service Data) used for in mobile banking?
a. Mobile payments
b. Account balance inquiry
c. SMS alerts
d. Social media integration
Answer: b. Account balance inquiry
10. What is the maximum amount of money that can typically be transferred through mobile banking in a single transaction?
a. No limit
b. $1,000
c. $5,000
d. $10,000
Answer: It may vary by bank and country, so there is no universal answer.
11. What term is used to describe the process of scanning a paper check using a mobile device for deposit?
a. Mobile capture
b. Check imaging
c. Remote deposit capture
d. Mobile withdrawal
Answer: c. Remote deposit capture
12. What does NFC (Near Field Communication) technology enable in mobile banking?
a. Mobile payments
b. Bluetooth connectivity
c. Mobile gaming
d. GPS tracking
Answer: a. Mobile payments
13. Which of the following is a benefit of mobile banking for customers?
a. Limited access to account information
b. Increased dependence on physical branches
c. Real-time access to account information
d. Slower transaction processing
Answer: c. Real-time access to account information
14. What should users do to enhance the security of their mobile banking apps?
a. Share passwords with trusted friends
b. Use public Wi-Fi for transactions
c. Enable two-factor authentication
d. Avoid updating the app
Answer: c. Enable two-factor authentication
1. What is HDFC PayZapp?
a. Credit card
b. Mobile banking app
c. E-commerce platform
d. Digital wallet
Answer: d. Digital wallet
2. Which bank is associated with HDFC PayZapp?
a. State Bank of India (SBI)
b. ICICI Bank
c. HDFC Bank
d. Axis Bank
Answer: c. HDFC Bank
3. What type of transactions can be performed using HDFC PayZapp?
a. Only cash withdrawals
b. Only bill payments
c. Only fund transfers
d. Cash withdrawals, bill payments, and fund transfers
Answer: d. Cash withdrawals, bill payments, and fund transfers
4. What feature in HDFC PayZapp allows users to link their credit/debit cards for seamless transactions?
a. PayZapp Protect
b. PayZapp Virtual Card
c. PayZapp Scan and Pay
d. PayZapp Card Guard
Answer: b. PayZapp Virtual Card
5. What is the primary advantage of using HDFC PayZapp for transactions?
a. Lengthy transaction processing time
b. Limited merchant partnerships
c. Secure and convenient transactions
d. High transaction fees
Answer: c. Secure and convenient transactions
6. What does the “PayZapp Card Guard” feature in HDFC PayZapp provide?
a. Virtual card for online transactions
b. Enhanced security for physical cards
c. Cash withdrawal facility
d. Unlimited credit limit
Answer: b. Enhanced security for physical cards
7. Which of the following services can be availed through HDFC PayZapp?
a. Hotel bookings
b. Grocery shopping
c. Mobile recharge
d. All of the above
Answer: d. All of the above
8. How can users add money to their HDFC PayZapp wallet?
a. Only through physical branches
b. Through online banking only
c. Both through physical branches and online banking
d. Only through credit cards
Answer: c. Both through physical branches and online banking
9. What is the primary target audience for HDFC PayZapp?
a. Only students
b. Only senior citizens
c. Individuals of all age groups
d. Businesses only
Answer: c. Individuals of all age groups
10. What feature in HDFC PayZapp allows users to earn cashback and discounts on transactions?
a. PayZapp Rewards
b. PayZapp Coupons
c. PayZapp Points
d. PayZapp Cash
Answer: a. PayZapp Rewards
11. In which year was HDFC PayZapp officially launched?
a. 2010
b. 2014
c. 2018
d. 2020
Answer: b. 2014
12. What is the maximum limit for transactions using HDFC PayZapp in a single day?
a. No limit
b. Rs. 10,000
c. Rs. 50,000
d. Rs. 1,00,000
Answer: It may vary, and users should check the latest limits with the service provider.
13. What security measures are typically employed by HDFC PayZapp for transactions?
a. SSL encryption
b. Multi-factor authentication
c. One-time passwords (OTPs)
d. All of the above
Answer: d. All of the above
14. Which of the following is NOT a service offered by HDFC PayZapp?
a. Mobile recharges
b. Movie ticket bookings
c. Flight bookings
d. Stock trading
Answer: d. Stock trading
15. What is the primary benefit of the “PayZapp for Business” feature in HDFC PayZapp?
a. Exclusive discounts for business owners
b. Separate wallet for business transactions
c. Streamlined payment solutions for merchants
d. International business partnerships
Answer: c. Streamlined payment solutions for merchants
16. How can users access their HDFC PayZapp account?
a. Only through desktop computers
b. Only through the mobile app
c. Both through the mobile app and website
d. Only through ATMs
Answer: c. Both through the mobile app and website
17. Which of the following services is NOT available for users through HDFC PayZapp?
a. Utility bill payments
b. Grocery shopping
c. Cryptocurrency trading
d. Hotel bookings
Answer: c. Cryptocurrency trading
18. What is the primary purpose of the PayZapp Card Guard feature?
a. Earning cashback
b. Enhanced security for card transactions
c. Access to exclusive deals and offers
d. Credit score monitoring
Answer: b. Enhanced security for card transactions
19. In addition to Indian Rupees (INR), which other currency is commonly supported for transactions in HDFC PayZapp?
a. US Dollar (USD)
b. Euro (EUR)
c. British Pound (GBP)
d. Japanese Yen (JPY)
Answer: a. US Dollar (USD)
20. What should users do in case of any issues or discrepancies with their HDFC PayZapp account?
a. Ignore the issues, as they are common
b. Contact customer support for assistance
c. Share account details on social media
d. Uninstall the app and create a new account
Answer: b. Contact customer support for assistance